Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

"In all my 35 years of being a pet owner and needing a local veterinarian, I can say that Waterway Animal Hospital has given me the best service EVER! I have never experienced (time after time) such exceptional, wonderful, accommodating and easy to work with staff as WAH. They have provided my 4 pets (2 cats & 2 dogs) with such respectable, service oriented and affordable care. Being a loving and responsible pet owner comes with a lot of expenses. They have the best care cost around (from my extensive search) and are always sharing options to help make it as affordable as possible. In addition, my pets are at ease with everyone they've come to know there. I feel much more at ease knowing my fur babies are loved on with sincerity each time they have appointments. And it doesn't stop short of visits, they call to follow up on how the patients are doing, even after routine vaccinations. Thanks WAH for being the best in the biz in my humble opinion. You are so appreciated and very valued."

Rhonda R.

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