"I called Waterway when my own local vet could not see our ill furbaby, Annie, for a week. I called waterway and the receptionist explained my situation and Dr. Kathy took her at 1:00pm that same day. We were shocked. She was so caring and did everything she could do to make Annie comfortable, based on her bloodwork and tests. After a week of hydration, antibiotics, steroids, nausea and pain medications, she got worse and didn't eat or drink for days. Dr. Kathy was so wonderful. Even though we had to make the impossible humane choice of letting Annie go a week later, I can't think of a better place to have to do it than Waterway with Dr. Kathy and Taylor. They were incredibly sensitive and Dr, Kathy even cried with us. She didn't know us from anyone off the street, yet her compassion was as if we were lifetime patients. The whole staff signed a card for us and expressed how sorry they all were for our sudden loss. Annie was dead by the time our own vet even wanted to schedule her sick appointment. I don't think there is any more to say than that.Thank you to Dr. Kathy, Taylor and all waterway staff who cared about us and tried to help our Annie.Kelley and Bob Rains"

Kelley R.

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